Social MediaManagement & Marketing
Social Media is a Big Deal
The average Australian uses social media over five times daily, spending more than an hour. This considerable time investment has led many businesses to embrace social media to leverage its benefits.
Social media offers numerous opportunities. Take advantage of popular platforms like Facebook, Instagram, TikTok, YouTube, and others. Develop engaging content, inform customers about your business, and engage socially to enhance customer service.
Your customers often share their experiences with your products or services. They tend to be especially vocal about poor customer service, which can deter potential customers. It’s crucial to actively engage in these conversations. Take note of both positive and negative feedback to improve your offerings.
Social Media Management – Time Poor?
The issue many businesses face is being “time poor”. They prioritise running their business over engaging in activities like photographing, hash tagging, documenting, captioning, or brainstorming post ideas.
We understand this and this is where we can help. We will develop a tailored Social Media Strategy by discussing your ideas, allowing you to effectively portray your brand image. We will also provide analytics to help you understand your market segment and how customers can engage with your business.
We also offer photography services, ensuring you receive those eye catching photos that capture instant attention. Increased attention translates to brand awareness, leading to potential customers. Our focus on Social Media Marketing Perth further enhances your outreach.
Be Where Your Customers Are.
Connect with your customers.
Establish a strong online presence where your target audience spends time. Engage actively on relevant platforms to build meaningful relationships and drive business growth.
Create aSocial Media Strategy Plan
We offer Social Media Marketing Perth with flexible monthly packages. Our services remain transparent, ensuring you face no unexpected costs.
Before discussing any packages, we need to have a meeting to understand your business requirements and objectives. Our consultation will help us understand:
- Vision and Branding. How you want to utilise social media to further reach and engage your customers and promote how your products and services will benefit them
- Consult on social media strategies, target audience, social media platforms and content creation.
- Social Media Account Creation and Profile Setup
- Help develop copywriting, photography, and video content
- Provide training to staff on how to utilise the different social media platforms
BeSocial
Delight your customers with interesting relevant content and customer service. More customers are reaching out via social media and being there helps you be part of the social community.
When you reach out and grow your audience, you grow your business.
Contact us today for a free consultation.
PRICING PLAN
Social Media Standard Package
$499 /month
- 2 engaging custom posts per week
- Customer generated photos and video postings with professional editing
- 1 hours of onsite photography or videography services per month *
- Custom hashtags for maximum coverage
- Web portal access to social media post approvals
- Monthly Reporting
* After hours on weekdays after 6pm and weekends
Enquire NowSocial Media Premium Package
$799 /month
- 3 engaging custom posts per week
- Customer generated photos and video postings with professional editing
- 2 hours of onsite photography or videography services *
- Custom hashtags for maximum coverage
- Social media marketing content creation and management **
- Custom hashtags for maximum coverage
- Web portal access to social media post approvals
- Monthly Reporting
* After hours on weekdays after 6pm and weekends
** Ad budget separate from the package
HERE ARE SOME COMMON QUESTIONS:
If your customers use the internet, we certainly think it will. Especially in the age of smart phones. Not convinced? We have a great blog article on the topic “Social Media Marketing and Management – Why Your Business Should Use It”
It depends on your target audience. Facebook, Instagram and YouTube are the most popular platforms used in Australia therefore is a great start.
At least twice a week. Posting too much can be overwhelming and can put customers off depending on the nature of your business.
Quality content is the key to capture social engagement. We use image and video editing tools on top to make your content stand out more.
On Facebook and Instagram, you can delete negative comments. On Facebook or Google reviews, you cannot delete a negative review, but you can flag it and request for removal. If the review is legitimately defaming your brand. Otherwise, it’s best to addressed critical review in a professional manner. This shows other customers that you are proactive and believes in customer service.
Creativity plays a huge plan in the social media strategy. We keep up to date with the latest trends, ongoing further education and investigate what your competitors are doing. Our customers must play a part in the social media strategy with their vision and goals.
Travelling around the world also helps with our creativity juices flowing.
We sure can and we focus on genuine followers. We do not buy “followers” like other digital marketers do. You are just paying for the “number” and you are unlikely to get any engagement at all.
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